32 The Mall, Cromwell

03 445 1177

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An update from us regarding COVID-19 (Coronavirus)


 To continue to provide an environment that is as safe as possible for you, and our team we are taking guidance from The Dental Council New Zealand and the Ministry of Health who require all non-essential and elective dental services, to be suspended immediately to reduce the risk of community spread.

What this means:

We will only see patients for emergency treatment* and relief of pain which cannot be managed by medications. All other appointments will be cancelled, and we will be in touch once we are able to resume normal day to day running.

*Emergency treatment includes oral-facial trauma, significant infection, prolonged bleeding or pain which cannot be managed by medications.

Minor Toothache and general dental work such as fillings, hygiene and extractions is generally not considered an emergency.
Please be considerate that these guidelines are for protection of you, as well as us as medical professionals.

The pharmacies are open for basic pain relief.

If you have a dental emergency please phone:

Catherine on: 021 022 545 99.  

We encourage our communities everywhere to take the precautions needed to protect their health and that of others. As a global community, we are all responsible to help stop the spread of the virus and to show compassion to one another.

What you can do at home:

COVID-19 is not air-transmissible

Like the flu, can be spread from person to person. When a person who has COVID-19 coughs, sneezes or talks, they may spread droplets containing the virus a short distance, which quickly settle on surrounding surfaces.  You may get infected by the virus if you touch those surfaces or objects and then touch your mouth, nose or eyes. That’s why it’s really important to use good hygiene, regularly wash and thoroughly dry your hands, and use good cough etiquette.

  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues.

  • Put used tissues in the bin or a bag immediately.

  • Wash your hands with soap and water often (for at least 20 seconds).

  • Try to avoid close contact with people who are unwell.

  • Don’t touch your eyes, nose or mouth if your hands are not clean.

  • Avoid personal contact, such as kissing, sharing cups or food with sick people.

  • Clean and disinfect frequently touched surfaces and objects, such as doorknobs.

  • Stay home if you feel unwell.

  • Call Healthline on 0800 358 5453 if you have any symptoms and have been to any countries or territories of concern or have been in close contact with someone confirmed with COVID-19.

As the Covid-19 situation develops our plans may also and we will continue to keep you informed of any changes.

Thank you for your support



Catherine & The Cromwell Dental Team