Coronavirus

Update to Covid guidelines:
 

With the new traffic light system coming into affect we wanted to inform you that we will continue to see all patients vaccinated or unvaccinated. However if you are confirmed or suspected to have COVID-19 symptoms, please stay at home, and we will offer a phone consult. 

Due to recently revised Dental Council protocols under the traffic light system, ALL future appointments can only be confirmed after a COVID-19 screening process. Your appointment cannot proceed unless we have heard from you. 

Questions you will likely be asked:

  1. Do you or any member of your household have COVID-19 or are you waiting for a COVID-19 PCR test result? (not a routine surveillance test result)?

  2. Are you required to self-isolate (including arrival form oversea)?

  3. Do you have ANY of the following symptoms now or in the last 14 days:

  • fever, acute cough, shortness of breath

  • muscle aches, loss of smell, sore throat

  • Generally feeling unwell with no other likely diagnosis

  4. Do you have any other reason to think you are at risk of having COVID-19?

NO to ALL - we can proceed with your appointment.

YES to ANY of the above - please call ahead, you must let reception know before coming to your appointment.

 On arrival:

  • Scan the QR code poster on entry

  • Complete the COVID-19 Health declaration form, and your medical history on the Ipad (this needs to be done at every appointment, even if we saw you recently)

  • A mask must be worn at all times in the building, unless when treatment is being received. 

What you can do at home:

COVID-19 is not air-transmissible.

Like the flu, can be spread from person to person. When a person who has COVID-19 coughs, sneezes or talks, they may spread droplets containing the virus a short distance, which quickly settle on surrounding surfaces.  You may get infected by the virus if you touch those surfaces or objects and then touch your mouth, nose or eyes. That’s why it’s really important to use good hygiene, regularly wash and thoroughly dry your hands, and use good cough etiquette.

  • Cough or sneeze into your elbow or by covering your mouth and nose with tissues.

  • Put used tissues in the bin or a bag immediately.

  • Wash your hands with soap and water often (for at least 20 seconds).

  • Try to avoid close contact with people who are unwell.

  • Don’t touch your eyes, nose or mouth if your hands are not clean.

  • Avoid personal contact, such as kissing, sharing cups or food with sick people.

  • Clean and disinfect frequently touched surfaces and objects, such as doorknobs.

  • Stay home if you feel unwell.

  • Call Healthline on 0800 358 5453 if you have any symptoms and have been to any countries or territories of concern or have been in close contact with someone confirmed with COVID-19.

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